- Not showing up to your appointment.
- No prior notice nor response given to us.
- If you NO-SHOW you will forfeit 100% of deposit & you will be charged for the remaining balance of initial service estimated quote.
Client’s that NO SHOW more than 2 TIMES are required to pay FULL PRICE for future services during the time of booking for 3 consecutive future appointments. If you fall into this category and cancel your appointment, you automatically forfeit the FULL AMOUNT of your estimated service cost.
We want you to enjoy your time with us so please arrive promptly to your scheduled appointment. As we respect your time, there must be a mutual respect for our nail technicians’ time. Please read our parking information prior to coming to your appointment. If you know that you are going to be late, please contact us as soon as possible.
If you arrive late by 15 minutes or more, we reserve the right to move on to waitlisted clients, meaning that you may lose your appointed spot and will forfeit your deposit. This applies to EACH individual who is booked for a service and cannot be waived for parties. While we will make every effort to accommodate you at the time of your arrival, your services may need to be changed or shortened to accommodate our next clients. In the case that you arrive 15 minutes late or more, regardless of if we are able to perform a service or not, you still forfeit your deposit. A 50% SERVICE TOTAL CHARGE will be applied to appointments booked online.